HOW TO START A RETURN

1. Email your request to service@siribuy.com with your reason for return.

2. Return instructions will be replied once receive your request.

3. Ship your item to a designated address and give us the documents related to the return following our return instructions.

4. Once the package is received your return will be completed.

RETURN CONDITIONS

- You have 30 days to decide if an item is right for you, if not, you can certainly come to us within 30 days of receipt.

- Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.

- We do not accept returned items that were sent back by you directly without checking with us first.

- We do not accept packages returned using C.O.D. service. Return shipping charges are non-refundable.

FAQ

1. Can I cancel my order?

• You can cancel your order BEFORE it’s collected by the shipping carrier. If your order has shipped, please contact our customer service team to initiate a return.

2. How long do I have to make a return?

• All return requests must be initiated within 30 days your package has been delivered.

4. What should I do if I need to request a return?

• To initiate a return, please contact customer service for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.

5. What is my return shipping cost?/ Will you pay for the return shipping cost?

• The customer is responsible for all return shipping fees. We do not offer Freight To Collect (FTC) services for returns.

6. How will I receive my refund?

• Refunds are issued to your original account.